Privacy Policy

Last updated: 2023-06-18

Thank you for visiting Coastal Community Support, (“we,” “our,” or “us”) and for your interest in our services as a provider of services for the National Disability Insurance Scheme (NDIS) in Australia. We are committed to protecting the privacy and confidentiality of personal information that you provide to us when using our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using our website, you consent to the terms of this Privacy Policy.

  1. Information We Collect

1.1 Personal Information: We may collect certain personally identifiable information (“Personal Information”) from you when you voluntarily provide it to us. This may include your name, contact details, email address, and any other information you choose to provide us through forms on our website.

1.2 Non-Personal Information: We may also collect non-personal information about you when you interact with our website. This information may include your IP address, browser type, operating system, referring website, and other technical information about your device and usage patterns.

  1. Use of Information

2.1 Personal Information: We may use your Personal Information to provide and improve our services, respond to your inquiries or requests, process payments, and communicate with you regarding our services and any updates or changes.

2.2 Non-Personal Information: We may use non-personal information to analyze trends, administer our website, track users’ movements, and gather demographic information for aggregate use.

  1. Disclosure of Information

3.1 Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.

3.2 Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect our rights, property, or safety or that of others.

3.3 Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control of your Personal Information.

  1. Data Security

We implement reasonable security measures to protect your Personal Information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

  1. Your Choices

You have the right to access, correct, or delete your Personal Information held by us. You may also choose not to provide certain information, although this may limit your ability to access certain features or services on our website.

  1. Third-Party Links

Our website may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review the privacy policies of any third-party websites or services that you visit.

  1. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective upon posting the revised Privacy Policy on our website. Your continued use of our website after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at

Thank you for taking the time to review our Privacy Policy.